Terms & Conditions

Welcome to OnlineStockist.com.
These Terms & Conditions govern your access to and use of this website and the services provided by OnlineStockist.com, operated by Zoom Retails. By browsing, registering, or purchasing from this website, you agree to be bound by these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, please discontinue use of this website.

1. Website Use & Account Responsibility

• If you create an account on OnlineStockist.com, you are responsible for maintaining the confidentiality of your account credentials.

• You accept responsibility for all activities conducted under your account.

• OnlineStockist.com does not knowingly sell products to minors. Users under 18 years of age may use this website only under parental or guardian supervision.

2. Product Information & Availability

• Product images, descriptions, specifications, and pricing are provided to the best of our knowledge.

• Minor variations in color, grain, finish, weight, or design may occur due to manufacturing batches or product updates and do not constitute defects.

• Product availability shown as “In Stock” represents confirmed availability for order fulfillment. This may include stock held by OnlineStockist.com or stock available through brand partners or authorized distributors. Availability is subject to confirmation during order processing.

• In the event that a listed product or version becomes unavailable, we may offer the closest or latest available version of the same model, subject to customer confirmation where applicable.

3. Pricing & Payments

• All prices listed on the website are subject to change without prior notice.

• In case of pricing or listing errors, we reserve the right to cancel the order and issue a refund or contact you for confirmation before proceeding.

• Payments must be completed through the approved payment methods available on the website.

4. Order Acceptance, Cancellation & Modifications

• We reserve the right to accept or reject any order at our discretion.

• Orders may be cancelled only before dispatch, as per our Cancellation Policy.

• Once an order has been dispatched, it cannot be cancelled.

• Orders may be cancelled due to pricing errors, stock unavailability, suspected fraud, or policy violations, with refunds issued where applicable.

5. Shipping & Delivery

• Orders are shipped via trusted third-party courier partners.

• Delivery timelines provided are estimates and may vary due to processing time, courier delays, customs clearance, or unforeseen logistical factors.

• Shipping addresses cannot be modified once an order has been dispatched.

• Any additional costs arising from failed delivery attempts or incorrect address details will be borne by the customer.

(Please refer to our Shipping & Delivery Policy for complete details.)

6. Returns, Refunds & Exchanges

• All returns, refunds, and exchanges are governed by our Return, Refund & Cancellation Policy.

• Products must meet eligibility criteria to qualify for returns or refunds.

• Shipping charges, customs duties, and taxes are non-refundable unless explicitly stated otherwise.

7. Warranty & Manufacturer Responsibility

• OnlineStockist.com is a multi-brand retailer and does not manufacture the products sold on this platform.

• Any warranty or guarantee claims must be handled with the respective brand or manufacturer.

• For such claims, products may be required to be returned to OnlineStockist.com, after which they will be forwarded to the brand or manufacturer for inspection and review.

• Final decisions regarding warranty approval rest solely with the manufacturer. OnlineStockist.com facilitates the process but does not guarantee claim approval.

8. User Content & Product Reviews

• Users may submit product reviews, ratings, comments, or feedback provided the content is lawful, respectful, and non-infringing.

• Product reviews are intended to reflect opinions on product quality, performance, value for money, sizing, fit, and usage experience.

• Reviews relating to customer service, delivery partners, or policy-related matters may be moderated or redirected to customer support channels.

• We reserve the right to remove or moderate content at our discretion.

9. Limitation of Liability

• OnlineStockist.com and Zoom Retails shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of this website

  • Use of products purchased

  • Courier delays or delivery failures

  • Manufacturer-related defects or decisions

• Use of sports equipment is at the customer’s own risk.

10. Third-Party Tools & External Links

• This website may provide access to third-party tools or external links over which we have no control.

• Such tools and links are provided “as is” without warranties.

• OnlineStockist.com is not responsible for third-party content, policies, or practices.

11. Accuracy, Errors & Omissions

• Information on the website may occasionally contain typographical errors, inaccuracies, or omissions.

• We reserve the right to correct errors, update information, or cancel orders if inaccuracies are identified, even after order placement.

12. Changes to Terms & Conditions

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

• Continued use of the website following any changes constitutes acceptance of the revised Terms.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

14. Contact Information

For any questions related to these Terms & Conditions, please contact:
📩 sales@onlinestockist.com
OnlineStockist.com
(Operated by Zoom Retails)